FAQs
1. What is a Head, Neck, and Shoulder Massager?
A Head, Neck, and Shoulder Massager is a device designed to relieve muscle tension, improve blood circulation, and reduce stress in your upper body. It uses vibration, kneading, or heat therapy to provide a relaxing massage experience.
2. How do I use the massager?
Simply place the massager around your neck and shoulders, plug it in (or charge it if it’s wireless), and turn it on. You can adjust the speed, direction, and heat settings according to your comfort level.
3. Can I use it every day?
Yes, you can use it daily. For best results, use it for 15–20 minutes at a time. Avoid overuse to prevent muscle soreness.
4. Does it have a heating function?
Yes, most of our models come with a built-in heat function that helps relax muscles and enhance blood circulation for deeper relief.
5. Is it safe to use for everyone?
Our massagers are safe for most people. However, if you have medical conditions such as neck injuries, heart problems, or are pregnant, please consult your doctor before use.
6. Is the massager portable?
Yes! Our massagers are lightweight and portable, making them easy to use at home, in the office, or even while traveling.
7. How do I clean and maintain the device?
Wipe the surface with a soft, dry or slightly damp cloth after use. Do not use water directly or immerse the device. Always unplug it before cleaning.
8. Does it come with a warranty?
Yes, all our massagers come with a standard warranty that covers manufacturing defects. Please check the warranty card or contact our support team for details.
9. Can I use it on other parts of my body?
Although designed for the head, neck, and shoulders, it can also be used on the back, waist, and legs for relaxation — just make sure to follow the usage instructions.
10. Where can I buy replacement parts or accessories?
You can purchase genuine replacement parts or accessories directly from our official website or by contacting our customer service team